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Accessibility statement

General Description

Our online shop specialises in high-quality wall paints, lacquers, and painting tools, offering a diverse range of products for various needs. At MissPompadour, we are dedicated to ensuring the digital accessibility of our website and associated systems, making it easy for everyone to get in touch and receive customer support. This document outlines our commitment to complying with national laws and adhering to international standards for web accessibility.

    Information about the Provider
    MissPompadour GmbH
    Am Reitfeld 10
    93161 Sinzing
    Germany

    Feedback and Contact
    We welcome your feedback on the accessibility of our online shop. Please let us know if you encounter any barriers: accessibility@misspompadour.com

    Legal requirements

    The legal requirements stem from the Barrier-Free Accessibility Reinforcement Act (BFSG), specifically Section 14, read in conjunction with Section 3 (1) BFSG, referencing the Ordinance to the Barrier-Free Accessibility Reinforcement Act (BFSG).

    Making our website accessible to everyone

    Our online shop is designed to meet the Web Content Accessibility Guidelines (WCAG) version 2.1 Level AA. This ensures that everyone can access our offerings.

    Here’s how we’ve made it happen:

    Access and Security: Our identification, authentication, security, and payment functions are designed to be perceivable, operable, understandable, and robust for all users. This includes user-friendly login methods and secure payment processes.

    Functional Performance: We provide various ways to interact with our website, ensuring our products and services are usable by individuals with physical, sensory, or cognitive limitations. This includes:

    • Visual Alternatives: All content is accessible without relying solely on colour, and there are text alternatives for users with visual impairments.
    • Auditory Alternatives: Our features don’t require sound and offer enhanced audio features for users with hearing impairments.
    • Manual Interaction: Our digital content can be used without requiring fine motor skills or significant hand strength.
    • Protection from Visual Stimuli: We avoid visual elements that could trigger photosensitive seizures.
    • Support for Cognitive Needs: We’ve implemented features to assist users with cognitive impairments, making the experience as easy as possible.
    • Privacy: All accessibility features are deployed in a way that ensures user privacy.
    • Through regular reviews and updates, we guarantee that our digital offerings comply with legal requirements and are continuously improved for a high level of accessibility and security for all users.

    Compatibility with Browsers and Assistive Technologies

    Our website has been tested with the following browsers and technologies:

    • Browsers: Chrome (from version 109), Firefox (from 115), Safari (from 15.6), Edge (from 109)
    • Assistive Technologies: Screen readers (NVDA, VoiceOver), keyboard navigation
    • Static Analysis: Axe DevTools for the online shop, Xcode Accessibility Inspector for the mobile app

    Responsible Market Surveillance Authority

    The market surveillance centre for the accessibility of products and services for the German federal states, located in Magdeburg, Saxony-Anhalt.